My street philosophy

Almost everything we hear and see every day is just the matter of opinion. Somebody said that A is just an asshole, then somebody else said that A is super friendly and thoughtful. There is a book telling us that we have to burn our youth, we have to work 18 hours a day in order to have a successful life later on, there’s another book telling us that don’t be a dickhead, let’s have a life. Except for science facts that they seem to be the most credible things at the moment (maybe in the near future, people will find out it’s exactly opposite but it works for now), nothing is totally right or wrong, it just the point of view. I have to put a doubt on anything I encounter. It’s not that I don’t have faith or too skeptical but the way I choose to see things. as long as I feel good, it’s good.

It’s so ridiculous to see that people are spending too much time talking bullshit on social media. We are trying to show that we have a grand life, that we feel positive all the time and that’s the right thing to do. Meanwhile, other people are feeling shit because of seeing it. I do not have that thing, I didn’t try that, everybody seems to have something better than mine so obviously, my life is much worse than the average. I’m just a piece of shit.

We are all trying to be sophisticated and pretend to be nice to each other. I do it sometimes I whenever I do it, deep down in me, I found myself guilty for not telling the true feeling. Well, I’m way too sophisticated now!

Relationships matter. I don’t mean contacts we got from the networking events or ass kissing at work, which is bullshit to me, but the real connection between us with the ones we love, the ones we like. Our parents, our siblings, our close friends, our fiances, etc, the ones that we care about and want to do something good for them in return for nothing. Sometimes I took for granted that they are there and will always be there for me, no matter what, as if they have the responsibility to be in my life and I forgot how to appreciate them appropriately. Only until I started to wonder if they weren’t there, if they didn’t show up for me in my life, would I still be myself today, that when I realized how bad I behaved? That’s sad. We don’t need to tell them how we love them or how we feel thankful all the time, that sounds ridiculous, but to show them simply by being there when they need us.

Health is gold. There’s no strong mind inside a weak body, I hear it somewhere and that’s 100% true. There was the period of time that I didn’t do any exercises, even walking. I sleep next to the workplace, I eat at work. My schedule was to wake up, sit and work, eat, work and sleep, continuously. Then one day, I suddenly woke up in the middle of the night, breathing hard. It’s like my heart wants more work but the lung insists that’s too much for the heart, they had a conversation and the lung was going to win, and the brain came up at the right time as a referee, to wake me up. I stayed up the whole night. I was freaked out. I didn’t even dare to go back to sleep because I was afraid that if I went to sleep, I wouldn’t wake up the next morning. As long as I was awake, I was still able to breathe normally and call for help easily in case something bad came up to me. That thought scared me for the next whole week that I couldn’t go to sleep until 2pm, and I tried to wake up at 6am the next morning, to escape the nightmare. That was a terrible time. Then I decided to workout. I started to run and do some pushup, plank at home. My health improves tremendously. I feel thankful for that.


30 Days Challenge

I started running.

For this year, my highest priority is to improve my health. A year ago, I joined a Yoga class but I didn’t seem to enjoy practicing it much. I found it addictive when I have to suffer the body pain of working out, especially those exercises that require a lot of fast moving and make me sweat like hell. It’s not enjoyable at first but I feel relieved. After a while, I will miss it and aspire to taste it again. That’s weird but true to me. That’s why Yoga seems so unfit to me as it requires moving slowly and sitting patiently. I decided to quit Yoga and run instead.

I challenged myself to run every day, at least 5km for the first month then increase the target on the way. I will 100% commit to this exercise for the first 30 days because I heard somewhere that if we stick with something long enough, says 30 days, it will become our habit and I want to make it a daily habit.

I have been running for over a week and it’s exhausted like hell but believe me, I can see that I turned to eat like a pig, sleep better and something new came along recently.

Things I hate the most at work

Things I rarely admit

1. Team-work is annoying

None of us that is as smart as all of us.

I know that.

But I’m just an introvert in the world that favors the loudmouths. And in that world, people’s respect for the others is based on their verbal abilities. Those who are thinking out loud and talk much are considered as the natural leaders. Then the whole education system is designed to develop those traits for everyone. But we need to understand the not everyone aspires to be a leader. If we are all the leaders, so the world would be in a complete chaos. So, be good at what you are passionate about instead.

Honestly, I rather spend time myself working my ass off on something myself than going out and having small talk. In a group work, people seem to be all in a hurry and take whatever they get out of a short conversation, or a meeting, as we name it. In order to have a great solution, I need data and process it thoroughly before saying anything, that takes time too. It’s virtually impossible to be a great idea out of a short conversation. Even when I can get it right, the party is mostly over. One more thing, when I am surrounded by the people that keep talking, the more I listen to them, the more I feel annoyed. That’s why my mind has to pretend that I’m alone, ignore the others and think on my own. That how I can focus and think of a solution.

For me, solitude is an important key to unlock the creativity and find the ultimate solution. So, all I want is to work independently. Sometimes I feel like I hate talkative people that I have a bias that “talkers keep talking and doers keep doing”.

2. Multitasking is bullshit

In order to achieve something extraordinary, I have to pay 100% attention to it. As I can say, if I am not obsessed with the problem enough, I will not find the best solution. “enough” to me means that I have to think about it every second, when I’m eating, taking a bath or even in my dream.

You have to spend time to consider which item to pay more attention first. Choices are tiring, we all know that.

Then you have to split your mind, which means, you just interrupt your thinking flow of problem A in order to switch into problem B.

Think about this. I’m dealing with the falling of revenue this month at work, but at the same time, I know that I have to fix the water pipeline in the house. If I don’t finish the new sales plan this morning, I won’t be promoted next month. But if I do not fix the pipeline this morning, the house will be a total mess, and my mom doesn’t like it, or my dog might have to suffer from draining in a locked room filled with water. So, if I do it one by one, that’s ok to me. But if I draw a strategic plan while still thinking of the other problem at home, I might end up drawing a meaningless pipeline on the board. It’s like you are dating two girls at the same time and want the best outcome of those relationships, in the end, you might get the best, but it’s just the best of the average. So if you want to achieve great things in life, stay hyper-focused.

My mantra is always, “One thing at a time.”

Korea Trip

First day:

I got a fever on the plane. The immigration lady stopped me and asked if I acknowledged my super high temp. I told her I had got medicines on my own, so no worries and tried to run into the immigration as quickly as possible. I felt super tired, I had to stand in line for more than one hour then. I felt super thirsty, no water. My whole body turned red and hot like hell. The only thing I wanted to do was lying down on the floor waiting for my turn.

We got to the Airbnb house and it turned to be so relieved lying on the bed for a nap. I was sleeping until the end of the day.

Second day:

Being a zombie due to a mix of back pain, cough, sore throat, and fever. I couldn’t enjoy anything. I went out to go shopping. Korean people are mostly shy and they would try to avoid talking to me every time I started speaking English to them. They did not smile, with a cold-bold face answering No.

I went to an Apple store and asked if they have a Macbook Pro 2016 with a touch bar and the girl there answered No without any hesitation or further eye contact. That’s weird tho.

We went to the Triipmeet event. It seemed like not so many people were going to attend it. Then we went back home, had a big dinner together until midnight. I, Nhien and Trevor had a very interesting conversation about Korean Culture and how travel has changed our lives, then we went into the biggest decisions of our lives.

Third day:

Got recovered but still had body ache. My team went out to see the city with a local expert. I went to see the electronic market with Hans and Dat. It’s quite tedious.

What you thought and what it really meant

You went to an e-commerce website to buy a headphone, the nice image somehow mislead you to an irrelevant one and you hit purchase, then you see a button called “Purchase by accident”, you immediately thought:

I just clicked on the wrong button, now I can go back. This site is brilliant!

The actual meaning was:

I just did a stupid thing, and now I’m regret!

You were browsing Facebook and you saw an appealing shoe ad with the sales price of $100 on the original price of $250, you thought:

This is a super good deal, I’m gonna save $150!

It actually was:

I’m gonna waste another $100 on my 4th pair of shoes this month!

While reading a self-help book, you thought:

This is great, I’m so motivated now. I will change to be successful!

It actually was:

Nothing new, just a nice written theory. I already knew it but I didn’t practise

When your cat was walking around and looking at you, screaming, you might think:

She loves being around me. She is so sweet!

But she meant:

I’m hungry, feed me now, my slave!


When you had a meeting and the other was still missing, she called “I’m on the way, just 5 more minutes”, you might think:

Oh, she’s almost arrive

But she actually meant:

I’m sleeping, what’s up? Oh shit, I forgot it. Wait a minute, I’ll be there. Wait wait wait, when I say a minute, I mean an hour!

When you felt bad and someone asked, “Are you ok? Do you need my help?”, and you replied:

I’m fine!

But you meant:

I’m not fine, but it’s none of your business anw

When you were lying at home, some called:

Are you free now?

You replied:

No, I’m busy!

Then you were supposed to say:

Yes, I’m totally free but I don’t like hanging out with you, or I’m having a good time at home

Someone asked “Can I borrow this one?”, then you were like:

Uhm, ohm

Your face said:

Hell no

When you were being asked about your success story, you told them:

Well, I saw it an opportunity, then I worked very hard and it’s got me today.

Your true story was:

Well, I didn’t know what to do then. I picked one random business. It failed. I tried another one, failed again. Then I kept trying. I started from the scratch with an idea about A, then I built B, got fucked up a lot. It turned out that C was the most successful thing and now I’m telling you about D.

You saw a random girl passing by, you walked along an said:

You are pretty!

What you actually wanted to say:

You are pretty. Netflix and chill?

You were browsing FB at the midnight and you thought:

It’s too late. I have to go sleep now!

Then, you realized:

Just five more minutes browsing to see if there’s something new. Oh not really. I have to check email… It’s been 5 minutes already, there must be something new, I have to check it out…

When you started to learn a new thing, you said to yourself:

I will spend at least 2 hours per day practising it. Soon I’ll become a master!

But, the true you said:

I’ll be learning for several days, then unless I have to use it at work, I’ll feel bored, or too busy, and quit.

When you said:

Fuck you!

You meant:

It’s not literally fuck, and I didn’t mean to fuck you, but fuck you!

When you were submitting a request and then a small box popped up:

Please wait a minute!

What it really meant:

Please wait a minute, but remember when I say I minute, I mean an hour, or maybe a year. So, good luck!

There’s something called “Company Culture”

Imagine if you are working at a company that:

Make you be proud of what are you doing.

If you are lucky, then you must be proud telling people about what you are doing. Sometimes, people don’t even understand your job clearly but who cares anyway, as long as you feel proud of it.

You will have to work overtime a lot

You will be working on Saturday or even Sunday, so basically, you don’t have a weekend. But you don’t mind, just enjoy doing what you’d love to do.

Let you have a meeting at 2AM.

When you were working on an external project and something urgent came up, at 9PM that you can not let it overtake the next day, you had to organize a meeting at 2AM. That’s weird, I know but it’s fun too.

All-hands meeting with wines and weed.

The team sat down and the leader brought out a small bag of weed, telling you that it’s the magic of the night. How could you react? Just have fun.

You have to go swimming at 4PM every Monday, Wednesday, and Friday as a rule.

Yes, you have to. You didn’t know how to swim at first, but after two months of drinking swimming pool water, now you can swim 1km straight.

You have to practice Yoga at 9AM every Monday, Wednesday, and Friday as another rule.

Your CEO had hired a Yoga master to teach the team practicing at home because he knew that would help all team members have the healthier lives. If you skip one class, you’ll be banned. If you skip more than a week, he will beg you to go sleep earlier that you can wake up early the next morning to practice Yoga. He even bought Melatonin (or something similar, I don’t remember the name) that help you sleep better.

You will have to travel around as a part of your job.

We are a travel company, we are serving travelers and we all love to travel. So we have to travel more in order to do business better.

You have no job title

You know what you are doing, your team knows what you are doing too. And everyone doing their own job but there’s no official job title. If you go out and meet people on behalf of the company, you can be whoever you want, just name it. You are doing customer service and you can tell you are the tech lead without knowing how to write a single line of code. No one cares.

No one gives a shit about guests

If a guest is coming for a visit, most of the times he will be invited by the CEO, unless he is lovable, nobody will give a shit about him and his story no matter who he is, what he is doing and how much money he makes. That’s odd but true. The team only spends time with the one they like.

You will have to eat fresh food

The CEO even cares about what you eat every day. When he sees the food is not fresh enough, he will find the best sources to buy to ensure that you will not be eating the poisoned food. He is annoying tho.

Triip is a family and everyone cares for the others.

I’ve never worked at a big corp so I might not understand their culture deeply but there’s one thing for sure that I fucking hate it. I hate being managed and so managing people. I hate people fighting for a position or stabbing behind the back of each other to climb the career ladder. At Triip, we work, we travel, we eat, we sleep, we play, we have fun, all together. Because everything we do at Triip, we do it as if we have the same mom.

When I was at the university, I co-founded a startup and self-funded my university years without working for the others or begging money from my mom. After graduation, I landed my first job at Triip. Of course, there’s something I hate and something I love about it but so far, I have been enjoying it. I love the people and the culture here.

UX in life

Disclaim: I’m not a UX expert, I have no expertise in this field, I’m just an observer trying to do things right.

What is UX, actually?

UX, as I understand, is the experiences the users have while interacting with one product, from the moment they get to know it, during the serving time, until they decide to quit using it for real. The product here might be a mobile app, a website or just a book. Experiences might be understood as simple as loading the homepage or as complex as making a purchase online. It relates to the feeling of the users while performing the task with the product, if they feel right, it’s easy, comfortable, satisfied and secured, etc, then it’s the good UX. If it’s not, you are fucked.

Why does UX matter?

Business is all about interacting with people, no matter what you are doing and it happens everywhere. It’s just that simple because doing business is making money. Where does money come from? Is it from a cat, a bull or a fox? Hell no, you are trying to get money from the others’ pocket. Can you do business without interacting with anyone? Meh

Unless you are living on Mars and somehow manage to read this by an accident, you are interacting with people every day. You can say “Yeah, I interact with people but not to make money, I just get along with them”. Sure, you might be right, you aren’t doing business, but you still have to care about the others feelings, thoughts while talking to them, right? Even when you don’t care about the others, at least you will spend time feeling yourself, so that’s the UX, your own UX.

People are trying to follow the trends with many rules for the best UX and apply it immediately on their products but sometimes they forget to understand the core element of UX: the users. They forget to consider the context.

Speed matters.

Fast is better slow, we all heard that. Time is gold, I know. I understand that everybody is always in a rush and they want everything around them to catch their speed too, the engineers of a website want that too. They always try to optimize the site to help it load faster. This is good. But is it worth exchanging 0.01 second for an extra step? I once heard this conversation from an engineer: “You see, with this technology, we can increase the site speed down by 5% so the loading time will be reduced by 0.2 seconds per step. but we have to add one more step here…”

I was like, wtf? Is that how you think about time and speed?

Then he explained, “That makes it feels faster” No, I feel shit. The only thing I care is how long does it takes to get my shit done, that’s it. If it gets me to click one more time, it’s like I’m late for one more year on a marathon. So please don’t.

Where the hell is the booking button?

The customer service representative was talking patiently on the phone, giving the instruction on how to make the purchase to a 35-year-old lady: “Yes, the green button on the top of that”, “Then please fill out all your information” “You have to scroll down a little bit, then you can see it”, “still not, it must be there, please look carefully”.

Then the girl turned to me: “It seems like every time I talk to our customers, I have to tell them clearly where the booking button is or they will be having a hard time finding it.”

Every single time, I mean, it’s supposed to be there, in front of them. It must be the first thing they encounter. So, what’s wrong with it? Why do users have to find it as in a hide and seek game?

Then I found out that the button was there just because it fits the layout and the overall design would be so nice. Hell, yeah!

Yesterday, I went to see the doctor. While I was busy looking for the room number, I tripped and almost fell down on the floor. Then I looked down, there was a small step right under my feet. How the hell a step is put in the middle of the hall without any warning sign or notice? I was so frustrated.

To be updated every day.